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Try applying at the franchise group
By Nora Caley 
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If you are looking for a job at a restaurant chain
that franchises its brand, consider applying with
one of its franchise groups.
A franchise group is a
business that owns and operates several locations of a brand, or several noncompeting
brands, within a state or geographic region. Often an entrepreneur or former
restaurant industry executive runs the company.
These companies often
need human resources, accounting and other home office staff. The key is to find
the name of the company that owns the local units of the restaurant chain where
you hope to apply.
Lexington, Ky.-based Thomas
and King operates 90 Applebee’s and seven Carino’s Italian restaurants.
The restaurants are located in Arizona, Indiana, Kentucky, Ohio and Pennsylvania.
Perry Sholes, vice president of talent management and inclusion for Thomas
and King, says the easiest way to find out who owns a restaurant franchise in
your area is to visit the location.
“Go into the store
and ask the manager: ‘Who owns you, or are you a corporate Applebee’s?
If you are a franchise, where is your home office?’” he says. “Or,
somewhere on the building or inside the front door, most restaurants have a sign
that says, ‘This Applebee’s is operated by so and so company.’”
Also, try your chamber
of commerce to find out which franchise companies have offices in your city.
Don’t forget to ask your own network of contacts if they know people at
local franchise groups.
Another way to find the
local franchise group is to see if a national chain is sponsoring a charity event
in your area.
“The restaurant
industry is very philanthropic,” Sholes says. “You may find a contact
there.”
Although the restaurants
in the different franchise groups have to prepare the same food and adhere to
standards that corporate dictates, franchise groups may vary in other details
such as pay and benefits. Sholes says one franchise group may offer one more
week of vacation to new managers than another franchise group, even if they are
both franchisees of the same restaurant. So be sure to ask questions at the interview.
“Company policies
are going to be different,” he says. “All of those are going to be
determined by the owners or leadership of that company.”
You can also find out
whether there is a local franchise group if you apply online through the chain’s
corporate website.
“With all of our
concepts, the applicant can go online and apply directly through the websites,” says
Linda Eckert, director of people services for Desert Island Restaurants, a franchisee
of Ruth’s Chris Steak House and Romano’s Macaroni Grill. “The
applications and résumés are forwarded to the e-mail address we
give the franchisor to our restaurants.”
Scottsdale, Ariz.-based
Desert Island is also the franchisor of Thaifoon Taste of Asia and Ling & Louie’s
Asian Bar and Grill.
2008 Nation's Restaurant
News. All Rights Reserved.
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